Running exhibitor, sponsor and volunteer email
Exhibitors and sponsors are best handled as a pipeline with a clear sequence at each stage: prospecting, a tour or proposal, a confirmed booth, an onboarding checklist with deadlines and assets due, and a renewal message while the event is still fresh. Send the renewal before the team starts planning the next edition from scratch. Keep sponsor fulfillment updates, such as reach or lead reports, in their own segment so they never go to an attendee list.
Volunteers should stay on a separate segment inside the same account. Shift confirmations, briefing packets and thank-you messages do not belong on the attendee list. Brevo's free plan and its contact storage make it practical to keep a volunteer roster for years, which saves rebuilding it for each event.
Attendees need the most messages but the least personalization. A typical event needs an announcement, a reminder, logistics and a follow-up. For a flagship conference, the planning rhythm usually runs from a save-the-date about six months ahead, an early-bird message about four months ahead, monthly program reveals and a last call around three weeks out. For a monthly meetup, one announcement and one reminder per session is usually enough. Avoid sending more than the audience expects, and let attendee lists rest between events.
Reporting is simpler when each flow has one job. Tag registrations by the message that brought them in, such as announcement, reminder or last call. Track the cost per registered attendee for each flow, and drop the flows that cost the most without producing registrations.
Frequently asked questions
Which email tool should a small event organizer start with?
Brevo is the most practical starting point for most small organizers. Its free plan allows 300 email sends a day and stores up to 100,000 contacts, so a volunteer roster of a few hundred people plus past attendees can sit on the free tier for the whole year. When the announcement volume grows past that daily cap, the Starter plan starts at $9 a month for 5,000 emails. If your event is a single annual dinner with registrations, Constant Contact is the more direct fit.
Does Constant Contact include event registration?
Constant Contact is built around invitations, RSVP-style sign-ups and reminders, which covers most one-off events. Its Lite plan starts at $12 a month, or $10.20 a month billed annually, and it has no permanent free plan, only a free trial. Its monthly send allowance is tied to your contact count, up to 10 times the number of contacts on Lite. Check the features you need on the pricing page before you commit, especially if you plan to run multiple events in parallel.
When does ActiveCampaign make sense for conferences?
ActiveCampaign suits conferences that sell booths or sponsorships and need a sales pipeline next to their marketing emails. Its Starter plan starts at $15 a month at 1,000 contacts and includes a standard CRM, while Plus starts at $49 and Pro at $79, each at the same 1,000-contact starting point. Prices rise as your contact count grows. If you only send attendee announcements and never track booth sales, the extra structure is usually not worth the cost.
How much does email cost for a list of 2,500 contacts?
It depends on the tool and the send volume. Kit has a free plan for up to 10,000 subscribers, and Drip lists a $39 monthly price for the 1-2,500 people band. Klaviyo's email plan with 2,500 profiles is $60 a month. Brevo's free plan works if you stay under 300 sends a day, and some vendors do not publish a price at that size, so you will need to check the pricing page for your exact contact count before budgeting.
Can one tool handle attendees, exhibitors and volunteers at the same time?
Yes, if the tool supports tags or segments cleanly. Create one segment per audience group (attendees, exhibitors, sponsors, speakers, volunteers) and tag each person with the event they belong to. Keep volunteer shift messages and sponsor fulfillment updates in separate segments so an attendee never receives a sponsor-only message. Test your segment rules with a small list before a large send.
Do I need SMS for day-of event logistics?
SMS is useful for last-minute changes such as gate moves, weather updates or shift reminders, but it is priced separately from most email plans. Brevo and Constant Contact both offer SMS as part of their wider products, so read each vendor's pricing page to confirm how SMS credits are billed before you plan day-of messaging. Email alone is usually enough for planned announcements.
How far ahead should event email sequences start?
It depends on the event type. For a flagship conference, a save-the-date about six months ahead, an early-bird message about four months ahead, monthly program reveals and a last call around three weeks out is a common rhythm. For a monthly meetup series, one announcement and one reminder per session is usually enough. For a gala, send the invitation around eight weeks ahead and follow up with people who have not responded. Plan at least four touches per event: announcement, reminder, logistics and a follow-up thank-you.